Api Home > KnowledgeBase > GetHTMLArticles

GET api/V3/KnowledgeBase/GetHTMLArticles?userId={userId}&createdDate={createdDate}&lastModifiedDate={lastModifiedDate}&title={title}&languageName={languageName}&createdDateAfter={createdDateAfter}&lastModifiedDateAfter={lastModifiedDateAfter}&articleId={articleId}&statusId={statusId}&typeId={typeId}&categoryId={categoryId}&ownerId={ownerId}&lastModifiedById={lastModifiedById}&languageId={languageId} (Deprecated) Returns html knowledge articles matching the specified criteria.

Request Information

URI Parameters

NameDescriptionTypeAdditional information
userId

The user Id

globally unique identifier

Required

createdDate

Returns articles that have a created date before this date in UTC format "2014-12-09T06:00:00.000Z"

string

Default value is

lastModifiedDate

Returns articles that have a last modified date before this date in UTC format "2014-12-09T06:00:00.000Z"

string

Default value is

title

The title text

string

Default value is

languageName

The language Name

string

Default value is

createdDateAfter

Returns articles that have a created date after this date in UTC format "2014-12-09T06:00:00.000Z"

string

Default value is

lastModifiedDateAfter

Returns articles that have a last modified date after this date in UTC format "2014-12-09T06:00:00.000Z"

string

Default value is

articleId

The article Id

integer

Default value is 0

statusId

The status Id

globally unique identifier

None.

typeId

The type Id

globally unique identifier

None.

categoryId

The category Id

globally unique identifier

None.

ownerId

The owner user Id

globally unique identifier

None.

lastModifiedById

The last modified user Id

globally unique identifier

None.

languageId

The language Id

globally unique identifier

None.

Body Parameters

None.

Response Information

Resource Description

Collection of HTMLKnowledge
NameDescriptionTypeAdditional information
IsNew

boolean

None.

ArticleId

integer

None.

Title

string

None.

Abstract

string

None.

Keywords

string

None.

EndUserContent

string

None.

EndUserContentType

string

None.

AnalystContent

string

None.

AnalystContentType

string

None.

ExternalURLSource

string

None.

ExternalURL

string

None.

LocaleID

integer

None.

LanguageLocaleID

DisplayEnumeration

None.

VendorArticleID

string

None.

Popularity

integer

None.

KAOwner

globally unique identifier

None.

Type

globally unique identifier

None.

KAType

DisplayEnumeration

None.

Category

globally unique identifier

None.

KACategory

DisplayEnumeration

None.

CreatedBy

globally unique identifier

None.

CreatedDate

date

None.

LastModifiedBy

globally unique identifier

None.

LastModifiedDate

date

None.

NameRelationship

Collection of KARelationshipModel

None.

RelatesToIncident

OwnerToAdd

None.

Activity

Collection of Object

None.

Status

DisplayEnumeration

None.

IsImported

boolean

None.

RelatesToServiceOffering

Collection of HTMLKnowledgeRelatedOfferingObject

None.

RelatesToRequestOffering

Collection of HTMLKnowledgeRelatedOfferingObject

None.

Rating

integer

None.

ViewCount

integer

None.

Comments

Collection of KAComment

None.

CategoryBreadcrumbs

Collection of DisplayEnumeration

None.

ExternalId

globally unique identifier

None.

Response Formats

application/json, text/json

Sample:
[
  {
    "IsNew": true,
    "ArticleId": 2,
    "Title": "sample string 3",
    "Abstract": "sample string 4",
    "Keywords": "sample string 5",
    "EndUserContent": "sample string 6",
    "EndUserContentType": "sample string 7",
    "AnalystContent": "sample string 8",
    "AnalystContentType": "sample string 9",
    "ExternalURLSource": "sample string 10",
    "ExternalURL": "sample string 11",
    "LocaleID": 12,
    "LanguageLocaleID": {
      "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
      "Name": "sample string 1",
      "HierarchyLevel": 1,
      "HierarchyPath": "sample string 2"
    },
    "VendorArticleID": "sample string 13",
    "Popularity": 14,
    "KAOwner": "cadd1606-4654-4465-a6a5-0cd352523b77",
    "Type": "556b72d4-c39f-4a4c-bf5a-6a78ffd587d3",
    "KAType": {
      "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
      "Name": "sample string 1",
      "HierarchyLevel": 1,
      "HierarchyPath": "sample string 2"
    },
    "Category": "08d6a36b-7a37-4275-b6ee-436d43b42a9d",
    "KACategory": {
      "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
      "Name": "sample string 1",
      "HierarchyLevel": 1,
      "HierarchyPath": "sample string 2"
    },
    "CreatedBy": "f6fe6368-ec50-4a58-86c5-3df16767cbc5",
    "CreatedDate": "2019-12-08T01:01:12.787Z",
    "LastModifiedBy": "e8af05ba-0d1b-472f-9df7-7e436c9e623e",
    "LastModifiedDate": "2019-12-08T01:01:12.787Z",
    "NameRelationship": [
      {
        "Name": "sample string 1",
        "Class": "c2622f0c-36d1-41b6-8a43-bc598af3c389",
        "RelationshipId": "aab0ad04-3eae-4bea-9e13-e66770620e7e"
      },
      {
        "Name": "sample string 1",
        "Class": "c2622f0c-36d1-41b6-8a43-bc598af3c389",
        "RelationshipId": "aab0ad04-3eae-4bea-9e13-e66770620e7e"
      }
    ],
    "RelatesToIncident": {
      "DisplayName": "sample string 1",
      "BaseId": "0f27fcc9-7b71-4999-aff1-688e5f603734",
      "ObjectGuid": "f092cb76-958a-4b81-a537-1301a899f690"
    },
    "Activity": [
      {},
      {}
    ],
    "Status": {
      "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
      "Name": "sample string 1",
      "HierarchyLevel": 1,
      "HierarchyPath": "sample string 2"
    },
    "IsImported": true,
    "RelatesToServiceOffering": [
      {
        "BaseId": "ec10619d-709f-4ea6-b85c-e5d2dc9386d2",
        "Title": "sample string 1",
        "BriefDescription": "sample string 2"
      },
      {
        "BaseId": "ec10619d-709f-4ea6-b85c-e5d2dc9386d2",
        "Title": "sample string 1",
        "BriefDescription": "sample string 2"
      }
    ],
    "RelatesToRequestOffering": [
      {
        "BaseId": "ec10619d-709f-4ea6-b85c-e5d2dc9386d2",
        "Title": "sample string 1",
        "BriefDescription": "sample string 2"
      },
      {
        "BaseId": "ec10619d-709f-4ea6-b85c-e5d2dc9386d2",
        "Title": "sample string 1",
        "BriefDescription": "sample string 2"
      }
    ],
    "Rating": 18,
    "ViewCount": 19,
    "Comments": [
      {
        "CommentId": 1,
        "KnowledgeArticleID": 1,
        "UserID": "3b84ad57-2ae7-4405-892d-818df174a95b",
        "UserFirstName": "sample string 2",
        "UserLastName": "sample string 3",
        "ArchivedbyUser": "80fc780b-fc4e-466b-879f-90c270b71781",
        "Comment": "sample string 5",
        "Archived": true,
        "Helpful": true,
        "CreatedDate": "2019-12-08T01:01:12.787Z",
        "ArchivedDate": "2019-12-08T01:01:12.787Z",
        "DateUpdated": "2019-12-08T01:01:12.787Z"
      },
      {
        "CommentId": 1,
        "KnowledgeArticleID": 1,
        "UserID": "3b84ad57-2ae7-4405-892d-818df174a95b",
        "UserFirstName": "sample string 2",
        "UserLastName": "sample string 3",
        "ArchivedbyUser": "80fc780b-fc4e-466b-879f-90c270b71781",
        "Comment": "sample string 5",
        "Archived": true,
        "Helpful": true,
        "CreatedDate": "2019-12-08T01:01:12.787Z",
        "ArchivedDate": "2019-12-08T01:01:12.787Z",
        "DateUpdated": "2019-12-08T01:01:12.787Z"
      }
    ],
    "CategoryBreadcrumbs": [
      {
        "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
        "Name": "sample string 1",
        "HierarchyLevel": 1,
        "HierarchyPath": "sample string 2"
      },
      {
        "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
        "Name": "sample string 1",
        "HierarchyLevel": 1,
        "HierarchyPath": "sample string 2"
      }
    ],
    "ExternalId": "3aa444a6-b0d3-4d72-b42a-197c1a38a7a1"
  },
  {
    "IsNew": true,
    "ArticleId": 2,
    "Title": "sample string 3",
    "Abstract": "sample string 4",
    "Keywords": "sample string 5",
    "EndUserContent": "sample string 6",
    "EndUserContentType": "sample string 7",
    "AnalystContent": "sample string 8",
    "AnalystContentType": "sample string 9",
    "ExternalURLSource": "sample string 10",
    "ExternalURL": "sample string 11",
    "LocaleID": 12,
    "LanguageLocaleID": {
      "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
      "Name": "sample string 1",
      "HierarchyLevel": 1,
      "HierarchyPath": "sample string 2"
    },
    "VendorArticleID": "sample string 13",
    "Popularity": 14,
    "KAOwner": "cadd1606-4654-4465-a6a5-0cd352523b77",
    "Type": "556b72d4-c39f-4a4c-bf5a-6a78ffd587d3",
    "KAType": {
      "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
      "Name": "sample string 1",
      "HierarchyLevel": 1,
      "HierarchyPath": "sample string 2"
    },
    "Category": "08d6a36b-7a37-4275-b6ee-436d43b42a9d",
    "KACategory": {
      "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
      "Name": "sample string 1",
      "HierarchyLevel": 1,
      "HierarchyPath": "sample string 2"
    },
    "CreatedBy": "f6fe6368-ec50-4a58-86c5-3df16767cbc5",
    "CreatedDate": "2019-12-08T01:01:12.787Z",
    "LastModifiedBy": "e8af05ba-0d1b-472f-9df7-7e436c9e623e",
    "LastModifiedDate": "2019-12-08T01:01:12.787Z",
    "NameRelationship": [
      {
        "Name": "sample string 1",
        "Class": "c2622f0c-36d1-41b6-8a43-bc598af3c389",
        "RelationshipId": "aab0ad04-3eae-4bea-9e13-e66770620e7e"
      },
      {
        "Name": "sample string 1",
        "Class": "c2622f0c-36d1-41b6-8a43-bc598af3c389",
        "RelationshipId": "aab0ad04-3eae-4bea-9e13-e66770620e7e"
      }
    ],
    "RelatesToIncident": {
      "DisplayName": "sample string 1",
      "BaseId": "0f27fcc9-7b71-4999-aff1-688e5f603734",
      "ObjectGuid": "f092cb76-958a-4b81-a537-1301a899f690"
    },
    "Activity": [
      {},
      {}
    ],
    "Status": {
      "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
      "Name": "sample string 1",
      "HierarchyLevel": 1,
      "HierarchyPath": "sample string 2"
    },
    "IsImported": true,
    "RelatesToServiceOffering": [
      {
        "BaseId": "ec10619d-709f-4ea6-b85c-e5d2dc9386d2",
        "Title": "sample string 1",
        "BriefDescription": "sample string 2"
      },
      {
        "BaseId": "ec10619d-709f-4ea6-b85c-e5d2dc9386d2",
        "Title": "sample string 1",
        "BriefDescription": "sample string 2"
      }
    ],
    "RelatesToRequestOffering": [
      {
        "BaseId": "ec10619d-709f-4ea6-b85c-e5d2dc9386d2",
        "Title": "sample string 1",
        "BriefDescription": "sample string 2"
      },
      {
        "BaseId": "ec10619d-709f-4ea6-b85c-e5d2dc9386d2",
        "Title": "sample string 1",
        "BriefDescription": "sample string 2"
      }
    ],
    "Rating": 18,
    "ViewCount": 19,
    "Comments": [
      {
        "CommentId": 1,
        "KnowledgeArticleID": 1,
        "UserID": "3b84ad57-2ae7-4405-892d-818df174a95b",
        "UserFirstName": "sample string 2",
        "UserLastName": "sample string 3",
        "ArchivedbyUser": "80fc780b-fc4e-466b-879f-90c270b71781",
        "Comment": "sample string 5",
        "Archived": true,
        "Helpful": true,
        "CreatedDate": "2019-12-08T01:01:12.787Z",
        "ArchivedDate": "2019-12-08T01:01:12.787Z",
        "DateUpdated": "2019-12-08T01:01:12.787Z"
      },
      {
        "CommentId": 1,
        "KnowledgeArticleID": 1,
        "UserID": "3b84ad57-2ae7-4405-892d-818df174a95b",
        "UserFirstName": "sample string 2",
        "UserLastName": "sample string 3",
        "ArchivedbyUser": "80fc780b-fc4e-466b-879f-90c270b71781",
        "Comment": "sample string 5",
        "Archived": true,
        "Helpful": true,
        "CreatedDate": "2019-12-08T01:01:12.787Z",
        "ArchivedDate": "2019-12-08T01:01:12.787Z",
        "DateUpdated": "2019-12-08T01:01:12.787Z"
      }
    ],
    "CategoryBreadcrumbs": [
      {
        "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
        "Name": "sample string 1",
        "HierarchyLevel": 1,
        "HierarchyPath": "sample string 2"
      },
      {
        "Id": "3350bda3-a746-4a54-9d84-40afc26755e0",
        "Name": "sample string 1",
        "HierarchyLevel": 1,
        "HierarchyPath": "sample string 2"
      }
    ],
    "ExternalId": "3aa444a6-b0d3-4d72-b42a-197c1a38a7a1"
  }
]

application/xml, text/xml

Sample:
<ArrayOfHTMLKnowledge xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Cireson.ServiceManager.WebConsole.ViewModels">
  <HTMLKnowledge>
    <Abstract>sample string 4</Abstract>
    <Activity xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
      <d3p1:anyType />
      <d3p1:anyType />
    </Activity>
    <AnalystContent>sample string 8</AnalystContent>
    <AnalystContentType>sample string 9</AnalystContentType>
    <ArticleId>2</ArticleId>
    <Category>08d6a36b-7a37-4275-b6ee-436d43b42a9d</Category>
    <CategoryBreadcrumbs xmlns:d3p1="http://schemas.datacontract.org/2004/07/Cireson.ServiceManager.Domain">
      <d3p1:DisplayEnumeration>
        <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
        <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
        <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
        <d3p1:Name>sample string 1</d3p1:Name>
      </d3p1:DisplayEnumeration>
      <d3p1:DisplayEnumeration>
        <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
        <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
        <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
        <d3p1:Name>sample string 1</d3p1:Name>
      </d3p1:DisplayEnumeration>
    </CategoryBreadcrumbs>
    <Comments>
      <KAComment>
        <Archived>true</Archived>
        <ArchivedDate>2019-12-08T01:01:12.7877324+00:00</ArchivedDate>
        <ArchivedbyUser>80fc780b-fc4e-466b-879f-90c270b71781</ArchivedbyUser>
        <Comment>sample string 5</Comment>
        <CommentId>1</CommentId>
        <CreatedDate>2019-12-08T01:01:12.7877324+00:00</CreatedDate>
        <DateUpdated>2019-12-08T01:01:12.7877324+00:00</DateUpdated>
        <Helpful>true</Helpful>
        <KnowledgeArticleID>1</KnowledgeArticleID>
        <UserFirstName>sample string 2</UserFirstName>
        <UserID>3b84ad57-2ae7-4405-892d-818df174a95b</UserID>
        <UserLastName>sample string 3</UserLastName>
      </KAComment>
      <KAComment>
        <Archived>true</Archived>
        <ArchivedDate>2019-12-08T01:01:12.7877324+00:00</ArchivedDate>
        <ArchivedbyUser>80fc780b-fc4e-466b-879f-90c270b71781</ArchivedbyUser>
        <Comment>sample string 5</Comment>
        <CommentId>1</CommentId>
        <CreatedDate>2019-12-08T01:01:12.7877324+00:00</CreatedDate>
        <DateUpdated>2019-12-08T01:01:12.7877324+00:00</DateUpdated>
        <Helpful>true</Helpful>
        <KnowledgeArticleID>1</KnowledgeArticleID>
        <UserFirstName>sample string 2</UserFirstName>
        <UserID>3b84ad57-2ae7-4405-892d-818df174a95b</UserID>
        <UserLastName>sample string 3</UserLastName>
      </KAComment>
    </Comments>
    <CreatedBy>f6fe6368-ec50-4a58-86c5-3df16767cbc5</CreatedBy>
    <CreatedDate>2019-12-08T01:01:12.7877324+00:00</CreatedDate>
    <EndUserContent>sample string 6</EndUserContent>
    <EndUserContentType>sample string 7</EndUserContentType>
    <ExternalId>3aa444a6-b0d3-4d72-b42a-197c1a38a7a1</ExternalId>
    <ExternalURL>sample string 11</ExternalURL>
    <ExternalURLSource>sample string 10</ExternalURLSource>
    <IsImported>true</IsImported>
    <IsNew>true</IsNew>
    <KACategory xmlns:d3p1="http://schemas.datacontract.org/2004/07/Cireson.ServiceManager.Domain">
      <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
      <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
      <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
      <d3p1:Name>sample string 1</d3p1:Name>
    </KACategory>
    <KAOwner>cadd1606-4654-4465-a6a5-0cd352523b77</KAOwner>
    <KAType xmlns:d3p1="http://schemas.datacontract.org/2004/07/Cireson.ServiceManager.Domain">
      <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
      <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
      <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
      <d3p1:Name>sample string 1</d3p1:Name>
    </KAType>
    <Keywords>sample string 5</Keywords>
    <LanguageLocaleID xmlns:d3p1="http://schemas.datacontract.org/2004/07/Cireson.ServiceManager.Domain">
      <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
      <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
      <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
      <d3p1:Name>sample string 1</d3p1:Name>
    </LanguageLocaleID>
    <LastModifiedBy>e8af05ba-0d1b-472f-9df7-7e436c9e623e</LastModifiedBy>
    <LastModifiedDate>2019-12-08T01:01:12.7877324+00:00</LastModifiedDate>
    <LocaleID>12</LocaleID>
    <NameRelationship>
      <KARelationshipModel>
        <Class>c2622f0c-36d1-41b6-8a43-bc598af3c389</Class>
        <Name>sample string 1</Name>
        <RelationshipId>aab0ad04-3eae-4bea-9e13-e66770620e7e</RelationshipId>
      </KARelationshipModel>
      <KARelationshipModel>
        <Class>c2622f0c-36d1-41b6-8a43-bc598af3c389</Class>
        <Name>sample string 1</Name>
        <RelationshipId>aab0ad04-3eae-4bea-9e13-e66770620e7e</RelationshipId>
      </KARelationshipModel>
    </NameRelationship>
    <Popularity>14</Popularity>
    <Rating>18</Rating>
    <RelatesToIncident>
      <BaseId>0f27fcc9-7b71-4999-aff1-688e5f603734</BaseId>
      <DisplayName>sample string 1</DisplayName>
      <ObjectGuid>f092cb76-958a-4b81-a537-1301a899f690</ObjectGuid>
    </RelatesToIncident>
    <RelatesToRequestOffering>
      <HTMLKnowledgeRelatedOfferingObject>
        <BaseId>ec10619d-709f-4ea6-b85c-e5d2dc9386d2</BaseId>
        <BriefDescription>sample string 2</BriefDescription>
        <Title>sample string 1</Title>
      </HTMLKnowledgeRelatedOfferingObject>
      <HTMLKnowledgeRelatedOfferingObject>
        <BaseId>ec10619d-709f-4ea6-b85c-e5d2dc9386d2</BaseId>
        <BriefDescription>sample string 2</BriefDescription>
        <Title>sample string 1</Title>
      </HTMLKnowledgeRelatedOfferingObject>
    </RelatesToRequestOffering>
    <RelatesToServiceOffering>
      <HTMLKnowledgeRelatedOfferingObject>
        <BaseId>ec10619d-709f-4ea6-b85c-e5d2dc9386d2</BaseId>
        <BriefDescription>sample string 2</BriefDescription>
        <Title>sample string 1</Title>
      </HTMLKnowledgeRelatedOfferingObject>
      <HTMLKnowledgeRelatedOfferingObject>
        <BaseId>ec10619d-709f-4ea6-b85c-e5d2dc9386d2</BaseId>
        <BriefDescription>sample string 2</BriefDescription>
        <Title>sample string 1</Title>
      </HTMLKnowledgeRelatedOfferingObject>
    </RelatesToServiceOffering>
    <Status xmlns:d3p1="http://schemas.datacontract.org/2004/07/Cireson.ServiceManager.Domain">
      <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
      <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
      <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
      <d3p1:Name>sample string 1</d3p1:Name>
    </Status>
    <Title>sample string 3</Title>
    <Type>556b72d4-c39f-4a4c-bf5a-6a78ffd587d3</Type>
    <VendorArticleID>sample string 13</VendorArticleID>
    <ViewCount>19</ViewCount>
  </HTMLKnowledge>
  <HTMLKnowledge>
    <Abstract>sample string 4</Abstract>
    <Activity xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
      <d3p1:anyType />
      <d3p1:anyType />
    </Activity>
    <AnalystContent>sample string 8</AnalystContent>
    <AnalystContentType>sample string 9</AnalystContentType>
    <ArticleId>2</ArticleId>
    <Category>08d6a36b-7a37-4275-b6ee-436d43b42a9d</Category>
    <CategoryBreadcrumbs xmlns:d3p1="http://schemas.datacontract.org/2004/07/Cireson.ServiceManager.Domain">
      <d3p1:DisplayEnumeration>
        <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
        <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
        <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
        <d3p1:Name>sample string 1</d3p1:Name>
      </d3p1:DisplayEnumeration>
      <d3p1:DisplayEnumeration>
        <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
        <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
        <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
        <d3p1:Name>sample string 1</d3p1:Name>
      </d3p1:DisplayEnumeration>
    </CategoryBreadcrumbs>
    <Comments>
      <KAComment>
        <Archived>true</Archived>
        <ArchivedDate>2019-12-08T01:01:12.7877324+00:00</ArchivedDate>
        <ArchivedbyUser>80fc780b-fc4e-466b-879f-90c270b71781</ArchivedbyUser>
        <Comment>sample string 5</Comment>
        <CommentId>1</CommentId>
        <CreatedDate>2019-12-08T01:01:12.7877324+00:00</CreatedDate>
        <DateUpdated>2019-12-08T01:01:12.7877324+00:00</DateUpdated>
        <Helpful>true</Helpful>
        <KnowledgeArticleID>1</KnowledgeArticleID>
        <UserFirstName>sample string 2</UserFirstName>
        <UserID>3b84ad57-2ae7-4405-892d-818df174a95b</UserID>
        <UserLastName>sample string 3</UserLastName>
      </KAComment>
      <KAComment>
        <Archived>true</Archived>
        <ArchivedDate>2019-12-08T01:01:12.7877324+00:00</ArchivedDate>
        <ArchivedbyUser>80fc780b-fc4e-466b-879f-90c270b71781</ArchivedbyUser>
        <Comment>sample string 5</Comment>
        <CommentId>1</CommentId>
        <CreatedDate>2019-12-08T01:01:12.7877324+00:00</CreatedDate>
        <DateUpdated>2019-12-08T01:01:12.7877324+00:00</DateUpdated>
        <Helpful>true</Helpful>
        <KnowledgeArticleID>1</KnowledgeArticleID>
        <UserFirstName>sample string 2</UserFirstName>
        <UserID>3b84ad57-2ae7-4405-892d-818df174a95b</UserID>
        <UserLastName>sample string 3</UserLastName>
      </KAComment>
    </Comments>
    <CreatedBy>f6fe6368-ec50-4a58-86c5-3df16767cbc5</CreatedBy>
    <CreatedDate>2019-12-08T01:01:12.7877324+00:00</CreatedDate>
    <EndUserContent>sample string 6</EndUserContent>
    <EndUserContentType>sample string 7</EndUserContentType>
    <ExternalId>3aa444a6-b0d3-4d72-b42a-197c1a38a7a1</ExternalId>
    <ExternalURL>sample string 11</ExternalURL>
    <ExternalURLSource>sample string 10</ExternalURLSource>
    <IsImported>true</IsImported>
    <IsNew>true</IsNew>
    <KACategory xmlns:d3p1="http://schemas.datacontract.org/2004/07/Cireson.ServiceManager.Domain">
      <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
      <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
      <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
      <d3p1:Name>sample string 1</d3p1:Name>
    </KACategory>
    <KAOwner>cadd1606-4654-4465-a6a5-0cd352523b77</KAOwner>
    <KAType xmlns:d3p1="http://schemas.datacontract.org/2004/07/Cireson.ServiceManager.Domain">
      <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
      <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
      <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
      <d3p1:Name>sample string 1</d3p1:Name>
    </KAType>
    <Keywords>sample string 5</Keywords>
    <LanguageLocaleID xmlns:d3p1="http://schemas.datacontract.org/2004/07/Cireson.ServiceManager.Domain">
      <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
      <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
      <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
      <d3p1:Name>sample string 1</d3p1:Name>
    </LanguageLocaleID>
    <LastModifiedBy>e8af05ba-0d1b-472f-9df7-7e436c9e623e</LastModifiedBy>
    <LastModifiedDate>2019-12-08T01:01:12.7877324+00:00</LastModifiedDate>
    <LocaleID>12</LocaleID>
    <NameRelationship>
      <KARelationshipModel>
        <Class>c2622f0c-36d1-41b6-8a43-bc598af3c389</Class>
        <Name>sample string 1</Name>
        <RelationshipId>aab0ad04-3eae-4bea-9e13-e66770620e7e</RelationshipId>
      </KARelationshipModel>
      <KARelationshipModel>
        <Class>c2622f0c-36d1-41b6-8a43-bc598af3c389</Class>
        <Name>sample string 1</Name>
        <RelationshipId>aab0ad04-3eae-4bea-9e13-e66770620e7e</RelationshipId>
      </KARelationshipModel>
    </NameRelationship>
    <Popularity>14</Popularity>
    <Rating>18</Rating>
    <RelatesToIncident>
      <BaseId>0f27fcc9-7b71-4999-aff1-688e5f603734</BaseId>
      <DisplayName>sample string 1</DisplayName>
      <ObjectGuid>f092cb76-958a-4b81-a537-1301a899f690</ObjectGuid>
    </RelatesToIncident>
    <RelatesToRequestOffering>
      <HTMLKnowledgeRelatedOfferingObject>
        <BaseId>ec10619d-709f-4ea6-b85c-e5d2dc9386d2</BaseId>
        <BriefDescription>sample string 2</BriefDescription>
        <Title>sample string 1</Title>
      </HTMLKnowledgeRelatedOfferingObject>
      <HTMLKnowledgeRelatedOfferingObject>
        <BaseId>ec10619d-709f-4ea6-b85c-e5d2dc9386d2</BaseId>
        <BriefDescription>sample string 2</BriefDescription>
        <Title>sample string 1</Title>
      </HTMLKnowledgeRelatedOfferingObject>
    </RelatesToRequestOffering>
    <RelatesToServiceOffering>
      <HTMLKnowledgeRelatedOfferingObject>
        <BaseId>ec10619d-709f-4ea6-b85c-e5d2dc9386d2</BaseId>
        <BriefDescription>sample string 2</BriefDescription>
        <Title>sample string 1</Title>
      </HTMLKnowledgeRelatedOfferingObject>
      <HTMLKnowledgeRelatedOfferingObject>
        <BaseId>ec10619d-709f-4ea6-b85c-e5d2dc9386d2</BaseId>
        <BriefDescription>sample string 2</BriefDescription>
        <Title>sample string 1</Title>
      </HTMLKnowledgeRelatedOfferingObject>
    </RelatesToServiceOffering>
    <Status xmlns:d3p1="http://schemas.datacontract.org/2004/07/Cireson.ServiceManager.Domain">
      <d3p1:HierarchyLevel>1</d3p1:HierarchyLevel>
      <d3p1:HierarchyPath>sample string 2</d3p1:HierarchyPath>
      <d3p1:Id>3350bda3-a746-4a54-9d84-40afc26755e0</d3p1:Id>
      <d3p1:Name>sample string 1</d3p1:Name>
    </Status>
    <Title>sample string 3</Title>
    <Type>556b72d4-c39f-4a4c-bf5a-6a78ffd587d3</Type>
    <VendorArticleID>sample string 13</VendorArticleID>
    <ViewCount>19</ViewCount>
  </HTMLKnowledge>
</ArrayOfHTMLKnowledge>